No

We were very impressed with the way the team dealt with us. Extremely professional and courteous. Unlike other VW garages we have had dealings with in the past . We received no pressure and were given as much time we needed to choose our new car. Thankyou.

I always drive with the handbrake on auto hold. Your technician had obviously tuned this off as part of the service but had not reset it. I was not aware of this until I stopped at traffic lights on a slight incline and the car rolled back. If this had been on a steep hill it would obviously have caused a problem. A separate minor issue is that you had disengaged the dashcam and not reconnected it and I only noticed after a few days.

Liam at Volkswagen Blackpool was absolutely wonderful throughout my experience of purchasing my Tiguan he was very friendly, helpful full and well mannered. All the staff was very approachable and it was a very nice environment.

N/A

Both John and Scott where fantastic. They showed us a variety of options and prices. Scott was great when it came to the part exchange, collection of the vehicle and also arranging for my private reg to be fitted. Nothing was to much to ask.

no

Great service.

Believe the warranty and breakdown cover could have been better communicated

the team at blackpool were very good, especially neil wardle. but the car sent up walton-on-thames wasn't as pictures looked.