Lookers Volkswagen Blackpool
4.9/5
4.9 /5
737 Verified Reviews
Ashworth Rd, Ashworth Road, Blackpool, Blackpool, FY4 4UW, GB
01253 695555
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
737 Verified Reviews
5.0/5
5.0 /5
Friendly efficient service, no hassles at all.

5.0/5
5.0 /5
Very easy to use compared to the endless options on the phone All staff who I dealt with where very polite and helpful.

5.0/5
5.0 /5
very helpful and the app told us what was happening

5.0/5
5.0 /5
Staff brilliant, dealt with Holly who was very efficient Also Grace and the cleaner Julia..... fabulous customer service, well done and thanks

4.0/5
4.0 /5
Make more of an effort to make the experience special. It may be an everyday experience for the garage but not for the customer. I don’t think the PDI was ever done as it would have shown the faults(4) on the system with sensors and all 4 of wheels out of alignment.Valet wasn’t brilliant with dust all over dashboard and finger marks on the centre insole. I was a bit underwhelmed to be honest with the experience. I’ve had far better handovers. I know the preliminaries had already been done so there was little to do but the offer of a drink and a little small talk would have been nice. I felt rushed like the salesman had to be elsewhere.I asked if a recall had been done he didn’t know and asked how to get a space saver tyre and was told to go into any VW dealer and ask.

5.0/5
5.0 /5
Easy to use. Great service and communication

5.0/5
5.0 /5
Neil at voltswagon has been extremely helpful through the whole process Highly recommended

4.0/5
4.0 /5
Quick and easy

5.0/5
5.0 /5
Scott was absolutely fantastic in the management of our new car ordering process. His diligence was outstanding and we’re very grateful for his help and advice in getting the car that is perfect for us.

5.0/5
5.0 /5
The online booking process was simple and gives great flexibility to work around the clock. Great service, good updates and Holly was friendly, polite and very helpful.