Lookers Volkswagen Carlisle
4.7/5
4.7 /5
258 Verified Reviews
Auchinleck Dr, Rosehill Estate, Carlisle, CA1 2UR, GB
01228 517400
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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258 Verified Reviews
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4.0/5
4.0 /5
A lot of waiting around for the car even
Verified User
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Jan 2, 2024
5.0/5
5.0 /5
The handover was a great experience. Both Kirsty and Steve were extremely helpful and made picking up the vehicle a pleasure with plenty of help and advice.
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5.0/5
5.0 /5
Professional, smooth, easy, friendly and relaxed.
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4.0/5
4.0 /5
User friendly Dropped car in at 0830 for an MOT and diagnostic check for 3 issues which appeared to be connected. Running on frequently, normally idles at 800 but often 1000 and automatic stop start doesn't work most ot the time. I watched the progress on a link attached to a text message I received. Nothing much happened until early to mid afternoon when the status moved to stage 2. Nothing else happened on the status report , which I was told wasn't accurate when I picked the car up. I went to collect the car at 4pm and sat in waiting area until 5pm when I was handed the keys.An AM or PM slot would be better if the work to be completed was only a couple of hours
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5.0/5
5.0 /5
Very straight forward. Car looked fantastic.
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4.0/5
4.0 /5
Good service knowledgeable and friendly staff
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5.0/5
5.0 /5
Very helpfull and polite 😃
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4.0/5
4.0 /5
Again efficient but nothing special Generally efficient but not outstanding
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5.0/5
5.0 /5
Superb customer care
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5.0/5
5.0 /5
Friendly and efficient service. I am in poor health at present and didn't want to wait too long, car was ready well within the quoted time