Comments made already see question 1 This is the first time since I bought my Tiguan that I haven’t given 5 stars in my review.This is the first time I didn’t receive a video of the health check that I thought was standard,it did say in my communication confirming of the appointment that one would take place. It’s not in itself a major fault by any means, the work was carried to the highest standard as usual and the service was first class, but you asked for my comments and I submit this and close with the footnote that the staff and workmanship at Carlisle VW is second to none.
Verified User
•
May 11, 2024
5.0/5
5.0/5
Great service
Verified User
•
May 9, 2024
5.0/5
5.0/5
i had excellent treatment
Verified User
•
May 9, 2024
5.0/5
5.0/5
James at service reception has been very helpful.
Verified User
•
May 6, 2024
5.0/5
5.0/5
Purchased golf in 2021 offl LOOKERS .bad experience.!!!!Very reluctant to deal with them again.But all had changed,the salesperson (Jasmine)and a straight talking manager, first class, and a credit to the company.
Verified User
•
May 6, 2024
5.0/5
5.0/5
Speedy response to online enquiry
Verified User
•
May 3, 2024
5.0/5
5.0/5
I was looked after very well in all departments
Verified User
•
May 2, 2024
5.0/5
5.0/5
Hassle free, quick, and a full job card to view. Polite, friendly and professional service.
Verified User
•
Apr 30, 2024
4.0/5
4.0/5
Overall good service , waiting for a slot to can work done can be a a few weeks due to having a busy schedule ,and contacting the garage by phone can be a problem , otherwise the service manager is good and helpful work was done and everything was very professional and good I will use them again for other repairs .
Verified User
•
Apr 29, 2024
4.0/5
4.0/5
Everything was fine, except the parcel shelf and advertised carpet mats were missing from the car.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Comments made already see question 1 This is the first time since I bought my Tiguan that I haven’t given 5 stars in my review.This is the first time I didn’t receive a video of the health check that I thought was standard,it did say in my communication confirming of the appointment that one would take place. It’s not in itself a major fault by any means, the work was carried to the highest standard as usual and the service was first class, but you asked for my comments and I submit this and close with the footnote that the staff and workmanship at Carlisle VW is second to none.
Verified User
•
May 11, 2024
5.0/5
5.0/5
Great service
Verified User
•
May 9, 2024
5.0/5
5.0/5
i had excellent treatment
Verified User
•
May 9, 2024
5.0/5
5.0/5
James at service reception has been very helpful.
Verified User
•
May 6, 2024
5.0/5
5.0/5
Purchased golf in 2021 offl LOOKERS .bad experience.!!!!Very reluctant to deal with them again.But all had changed,the salesperson (Jasmine)and a straight talking manager, first class, and a credit to the company.
Verified User
•
May 6, 2024
5.0/5
5.0/5
Speedy response to online enquiry
Verified User
•
May 3, 2024
5.0/5
5.0/5
I was looked after very well in all departments
Verified User
•
May 2, 2024
5.0/5
5.0/5
Hassle free, quick, and a full job card to view. Polite, friendly and professional service.
Verified User
•
Apr 30, 2024
4.0/5
4.0/5
Overall good service , waiting for a slot to can work done can be a a few weeks due to having a busy schedule ,and contacting the garage by phone can be a problem , otherwise the service manager is good and helpful work was done and everything was very professional and good I will use them again for other repairs .
Verified User
•
Apr 29, 2024
4.0/5
4.0/5
Everything was fine, except the parcel shelf and advertised carpet mats were missing from the car.