I believe it was James I dealt with on the service reception. He was absolutely brilliant! I've dealt with a lot of service departments and even worked in car sales at another well known dealership. Every service receptionist I've met has always been unhelpful, moody and provided poor service. James however was brilliant, genuine, helpful and an asset to the dealership. He put my mind at ease that the service was approved by my lease company, work was organised and carried out very quickly.
Verified User
•
Jan 19, 2024
5.0/5
5.0/5
Very efficient service provided Work done quickly and efficiently, at the quoted price. A phone call to allow a wiper blade replacement was appreciated
Verified User
•
Jan 16, 2024
4.0/5
4.0/5
Quick and easy to understand. I have knocked a star off, as I was disappointed that the valet didn't include a quick hoover of the vehicle.
Verified User
•
Jan 10, 2024
5.0/5
5.0/5
Great staff, great car.
Verified User
•
Jan 10, 2024
5.0/5
5.0/5
Great service from srart to finish
Verified User
•
Jan 9, 2024
5.0/5
5.0/5
Easy to do and saved time on day Good experience car ready when said James kept me informed
Verified User
•
Jan 9, 2024
4.0/5
4.0/5
Staff were pleasant and job was done as required
Verified User
•
Jan 9, 2024
5.0/5
5.0/5
I only used to check in so unsure regarding other online services James was very polite and efficient.
Verified User
•
Jan 8, 2024
4.0/5
4.0/5
A lot of waiting around for the car even
Verified User
•
Jan 2, 2024
5.0/5
5.0/5
The handover was a great experience. Both Kirsty and Steve were extremely helpful and made picking up the vehicle a pleasure with plenty of help and advice.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I believe it was James I dealt with on the service reception. He was absolutely brilliant! I've dealt with a lot of service departments and even worked in car sales at another well known dealership. Every service receptionist I've met has always been unhelpful, moody and provided poor service. James however was brilliant, genuine, helpful and an asset to the dealership. He put my mind at ease that the service was approved by my lease company, work was organised and carried out very quickly.
Verified User
•
Jan 19, 2024
5.0/5
5.0/5
Very efficient service provided Work done quickly and efficiently, at the quoted price. A phone call to allow a wiper blade replacement was appreciated
Verified User
•
Jan 16, 2024
4.0/5
4.0/5
Quick and easy to understand. I have knocked a star off, as I was disappointed that the valet didn't include a quick hoover of the vehicle.
Verified User
•
Jan 10, 2024
5.0/5
5.0/5
Great staff, great car.
Verified User
•
Jan 10, 2024
5.0/5
5.0/5
Great service from srart to finish
Verified User
•
Jan 9, 2024
5.0/5
5.0/5
Easy to do and saved time on day Good experience car ready when said James kept me informed
Verified User
•
Jan 9, 2024
4.0/5
4.0/5
Staff were pleasant and job was done as required
Verified User
•
Jan 9, 2024
5.0/5
5.0/5
I only used to check in so unsure regarding other online services James was very polite and efficient.
Verified User
•
Jan 8, 2024
4.0/5
4.0/5
A lot of waiting around for the car even
Verified User
•
Jan 2, 2024
5.0/5
5.0/5
The handover was a great experience. Both Kirsty and Steve were extremely helpful and made picking up the vehicle a pleasure with plenty of help and advice.