User friendly Dropped car in at 0830 for an MOT and diagnostic check for 3 issues which appeared to be connected. Running on frequently, normally idles at 800 but often 1000 and automatic stop start doesn't work most ot the time. I watched the progress on a link attached to a text message I received. Nothing much happened until early to mid afternoon when the status moved to stage 2. Nothing else happened on the status report , which I was told wasn't accurate when I picked the car up. I went to collect the car at 4pm and sat in waiting area until 5pm when I was handed the keys.An AM or PM slot would be better if the work to be completed was only a couple of hours
Verified User
•
Dec 18, 2023
5.0/5
5.0/5
Very straight forward. Car looked fantastic.
Verified User
•
Dec 17, 2023
4.0/5
4.0/5
Good service knowledgeable and friendly staff
Verified User
•
Dec 13, 2023
5.0/5
5.0/5
Very helpfull and polite 😃
Verified User
•
Dec 12, 2023
4.0/5
4.0/5
Again efficient but nothing special Generally efficient but not outstanding
Verified User
•
Dec 11, 2023
5.0/5
5.0/5
Superb customer care
Verified User
•
Dec 11, 2023
5.0/5
5.0/5
Friendly and efficient service. I am in poor health at present and didn't want to wait too long, car was ready well within the quoted time
Verified User
•
Dec 10, 2023
5.0/5
5.0/5
Had no problem with the change over, staff couldn’t be more helpful.
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
The last time I came in with a problem the issue was very quickly solved and also a good explanation was given as to what to do in case this ussue crops up again.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
User friendly Dropped car in at 0830 for an MOT and diagnostic check for 3 issues which appeared to be connected. Running on frequently, normally idles at 800 but often 1000 and automatic stop start doesn't work most ot the time. I watched the progress on a link attached to a text message I received. Nothing much happened until early to mid afternoon when the status moved to stage 2. Nothing else happened on the status report , which I was told wasn't accurate when I picked the car up. I went to collect the car at 4pm and sat in waiting area until 5pm when I was handed the keys.An AM or PM slot would be better if the work to be completed was only a couple of hours
Verified User
•
Dec 18, 2023
5.0/5
5.0/5
Very straight forward. Car looked fantastic.
Verified User
•
Dec 17, 2023
4.0/5
4.0/5
Good service knowledgeable and friendly staff
Verified User
•
Dec 13, 2023
5.0/5
5.0/5
Very helpfull and polite 😃
Verified User
•
Dec 12, 2023
4.0/5
4.0/5
Again efficient but nothing special Generally efficient but not outstanding
Verified User
•
Dec 11, 2023
5.0/5
5.0/5
Superb customer care
Verified User
•
Dec 11, 2023
5.0/5
5.0/5
Friendly and efficient service. I am in poor health at present and didn't want to wait too long, car was ready well within the quoted time
Verified User
•
Dec 10, 2023
5.0/5
5.0/5
Had no problem with the change over, staff couldn’t be more helpful.
Verified User
•
Dec 4, 2023
5.0/5
5.0/5
The last time I came in with a problem the issue was very quickly solved and also a good explanation was given as to what to do in case this ussue crops up again.