Lookers Volkswagen Darlington
4.9/5
4.9 /5
1,035 Verified Reviews
West Auckland Rd, Darlington, Darlington, DL3 0UX, GB
01325 353737
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,035 Verified Reviews
5.0/5
5.0 /5
Salesman good at offering different car options and managed to find us a car that really suited our needs.

3.0/5
3.0 /5
I was very interested in the 595 but your valuation for part x eas terrible for 17reg 38k mile mint Astra granted you offered to review but can't imagine a large increase . When I replied to emails it was multi different people replying you should dedicate one person to deal with the customer I think it was Jen (last who sent video she was very understanding however never received any further emails ) I deal with emails only due to work

5.0/5
5.0 /5
I would like to say that Miss Keenan was very good and all the staff.

5.0/5
5.0 /5
Joe and Rachael were both really helpful and went above and beyond

5.0/5
5.0 /5
All of the staff in the Darlington branch were super friendly and helpful. We directly dealt with Jennifer, and she went above and beyond to help me find the right car. She took the time to understand what I was looking for, and made sure we found a car with everything I needed without compromise or pressure. Jenn was really knowledgable about the cars we viewed, and made sure everything was explained fully including all of the purchase documentation. She set up everything in the car (driver profiles, CarPlay etc) and made sure I understood how everything worked before I was ready to drive away, which made things really easy. Can't thank everyone enough!

2.0/5
2.0 /5
Was kept waiting even though we had an appointment The car seat was damaged

1.0/5
1.0 /5
Too slow in getting back to you

5.0/5
5.0 /5
Paul Bilton provided an excellent service, providing good advice and guidance on all aspects of buying a vehicle. Unfortunately I could not proceed with the purchase at this time,will keep looking at stock

1.0/5
1.0 /5
I was considering changing my VW Golf Plug-in Hybrid for a newer Golf Polo. The test drive was far too short to form an opinion on the Polo, although I realised that the aspects of the Golf that I was unhappy with were common to the Polo. The price of £15,100 offered for my Golf was £1,400 below the price I achieved on a trade-in elsewhere six days later. In my opinion, the price asked for the Golf was well above its current value. The only positive thing I can say is that the staff I dealt with were very pleasant.

5.0/5
5.0 /5
all the guys and girls at darlington lookers were great with my inquiry really helpfull