Lookers Volkswagen Guildford
4.8/5
4.8 /5
971 Verified Reviews
Moorfield Rd, Slyfield Industrial Estate, Guildford, GU1 1SD, GB
01483 230500
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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971 Verified Reviews
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4.0/5
4.0 /5
Because I was wandering around at first there didn’t seem to be an obvious reception desk or somewhere to go with a walk in enquiry. In the end I approached someone and asked if I needed an appointment. He was then very helpful.
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5.0/5
5.0 /5
Easy process booking in a test drive. Great reception by receptionist who was exceptional. Salesman was great. Appreciated the fact that we could have a test drive by ourselves.
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4.0/5
4.0 /5
The service from the centre was great although one of the hybrid cars I wanted to drive wasn’t available. I have chosen a different brand simply because I preferred the drive of the car
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4.0/5
4.0 /5
great service, but the original appointment was for another member of staff who's day was actually off, so had waiting time of 20minutes to see another member of staff
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4.0/5
4.0 /5
Experience was fine, similar to all main dealers not different by any margin
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5.0/5
5.0 /5
good experience
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4.0/5
4.0 /5
Friendly staff but no 'interest-free' finance options
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5.0/5
5.0 /5
James was attentive, and helpful throughout. He gave me accurate information about the car and arranged a test drive. He could not have done more to help.
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4.0/5
4.0 /5
Megan Bridger in branch was great. Actually getting in contact with the branch is consistently difficult across the Lookers network. Megan Bridger gets 5 stars for communications. Overall Lookers gets 3
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5.0/5
5.0 /5
It all runs very smoothly and you are kept up to date throughout the process of the car being repaired. The staff were professional and efficient and my car's issues were resolved quickly. Thank you.