Great service around, helpful and informative. The team was very patient, attentive and friendly.

Very

All was properly organised and handover went according to plan

New features explained

Booking & checking in was great. Communications during the MOT and service was also great. Only point was that when I arrived to collect the vehicle I was told it needed a retest and I was sent to the waiting area. I explained that I was under the impression that the vehicle was ready and was told it is not. When I walked around the yard I saw my vehicle parked and not needing any retest, which meant I waited an extra 30min for no reason. Better communication between the staff would have avoided this. Otherwise it was great. Thank you

Overall good although the service can be a little intimidating when responding to questions

Friendly helpful and efficient service

Really helpful and friendly staff

Lovely chap delivering car and your representative made paperwork easy and was polite and professional throughout.

My car was kept overnight to replace a tyre which was not available until the next day. I was told that I would have the car back in the morning, but didn’t have it until late in the day. While this was not a problem for me, l had to call you to find out when I would be getting my car back. I understand that the person who dealt with me on the first day was off work on the second, which may have been the reason I was not informed of the situation. Communication was excellent otherwise.