great service as normal, staff go out of their way to make you welcome at dealership

The car has been serviced by VW since new but unfortunately the numerous service details have not been uploaded by previous VW garages I asked if there was a central data base to collate all the history from and unfortunately was told different dealerships even though under the umbrella of VW don’t pass such information on afterwards First service due at Guildford VW proved the point as I was alerted during the service about no record of the auto gearbox oil being changed and brake fluid This has all been completed in past 12 months and have been trying to get all past servicing invoices from respective dealerships …. Got a few from Citygate but they can’t get from a previous owner Inchgate ? Of Twickenham VW I would like VW UK to do this for me and acquire electronic copies of all invoices presented and paid for for the car since new up until latest service in Guildford Positive feedback on this appreciated asap due to many being mislaid during recent move by removal company

Everything worked although the music was a bit loud and unnecessary Everyone was very helpful

Luke communicated with me really well and everything was really well organised when we arrived except that the car was surrounded by a pile of leaves needed a good wash and hoover which at first sight was a real put off.

General alround performance

Easy to book & check in on line Customer service was exceptional

Knowledgeable about the car, not pushy, friendly

Very good and clear

Great professional service

Very good service all aspects of job explained clearly .