Lookers Volkswagen Guildford
4.8/5
4.8 /5
1,005 Verified Reviews
Moorfield Rd, Slyfield Industrial Estate, Guildford, GU1 1SD, GB
01483 230500
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,005 Verified Reviews
5.0/5
5.0 /5
Salesman was polite, helpful and answered all questions

Verified User
Oct 10, 2023
5.0/5
5.0 /5
The whole procedure went very smoothly. Pleasant friendly salesman who was able to answer all my questions and the car is perfect for my needs. I live in Worthing so will be using local Volkswagen garage for servicing, rather than driving to Guildford.

5.0/5
5.0 /5
Online booking and check in were easy to use. Service department made contact by telephone to clarify our requirements. Dropping car off was easy and service reception staff were friendly, competent and efficient. Car was serviced in a timely manner and we were kept updated of its progress via email. Car was also cleaned and looked immaculate upon collection. A great service in all ways! Great service reception staff!

5.0/5
5.0 /5
it was helpful and well informed about the process throughout the journey.

5.0/5
5.0 /5
Delivery was earlier than expected and everything was dealt with efficiently, courteously and in a caring manner

5.0/5
5.0 /5
Daiyaan Capp was really helpful , polite and informative. He listened to what I wanted and answered the questions without being pushy . I am still considering my options but would definitely recommend him to anyone interested in buying a car

4.0/5
4.0 /5
It was ok but I’m not a huge fan of online everything: it’s an age thing! I arrived on time access for locked several others also waiting

5.0/5
5.0 /5
Rob was amazing, the car was delivered to my house, very happy.

4.0/5
4.0 /5
Took three telephone Calle to ask for puncture repaire unit to be organised

Verified User
Oct 3, 2023
5.0/5
5.0 /5
Received very good customer service. I was shown all the features of the car. I was also called a few times to see how I was getting on with the car.