Very happy whth the salesman, was very helpful and we would not hesitate to recommend Lookers to friends

Amazing service from craig. Second time buying from him and will definitely be back!

Thanks the visit was fine, James was very helpful

Everything was up to the usual standards of service.

Welcoming and friendly. Answered all our questions and showed us what was available.

With all documentation now being managed electronically, and spread across multiple emails, it can be difficult to keep track of everything that is important. It might be helpful to either receive all documentation together in a single pack, or at least to be sent a summary that recaps everything that has been provided. Similarly, when finalising our vehicle order we were shown electronic brochures of various product add-ons (e.g. GAP insurance, Smart Repair, Gard X, etc.). We were shown these only briefly on screen before confirming our purchase. It would be helpful to be sent a copy of these brochures following our order, so we can look back at what we have agreed to and save for future reference.

no thanks

Service contact Tom was very helpful.

Very professional

Wayne in the Service Team at Lookers Guildford was very helpful and thorough - he patiently explained all the MOT recommendations and booked my car in for a service next month. His colleagues in the showroom were very personable including Reception.