Just wanted to thank the service team for helping me out. Had a coolant leak and was due to drive to Devon in a few days time. They managed to get me in quicker than their normal lead time and replaced the leaking coolant pump. Communication was excellent and I was so relieved to get my car back in time for the holiday. Thank you!

Excellent service as ever

Craig Bishop really was exceptional - he was very keen to get everythinhg right for us. We bought two Used Polos from him and I would go to him straight-away when it comes to updating our other cars. Craig is decent chap who works hard and cares about the details: he truly wants the customer to be happy. Couldn't fault him at all. We have been dealing with Lookers/Colbornes for 17years now and Craig is undoubtedly the most efficient and professional member of staff so far! Thank you

Craig was excellent- we just decided to go for a Tesla instead

Excellent communications, polite staff, good customer service.

James Hart was professional and friendly and not pushy (like other Looker garages)

Excellent service and LOVE the new car!

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I really appreciate the team getting my car done before lunch when I only had the morning free, it was a big help

This is my first time writing a review however I felt it appropriate due to the level of service I have received from Ross Kavanagh aka William. The warmest and the most enthusiastic customer service I have ever received. I’ve been informed about every single step through the process from entering the store for the first time to driving out in my new car in no time (a week or so) If anybody is looking for a new VW look no further.