Vehicle looked spotless on the forecourt. All the information on instruments were explained clearly by Craig. He also gave up some time the following day to connect my mobile to the infortainment system and explain their use.

Mo was just brilliant, managed to find exactly the perfect vehicle for my son's first car. Why would you bother going anywhere else?

Very good customer service polite not pushy answered all my questions and knew what i was looking for in care which came from another garage 3 months old perfect the exchange money i received for my 3 year old car was extremely good . Thanks

team are always hard working

All work carried out satisfactorily. However, knocked off 1 star as there were inconsistent messages - different guidance on arrival when I specifically asked about additional scheduled activities (I.e. air con service) and told no, then over the phone later advised it was recommended. Also, their initial guidance was 1.5-2 hrs, and then additional work recommended but no guidance on additional time so expected a little longer….but not 4 hours, with no updates.

I have an outstanding item involving the sat nav which has not been resolved despite making multiple requests.

James Hart (Guildford Lookers) was excellent at every stage of our purchase. He was accommodating at organising test-drives for both my husband and I at short notice. He was knowledgeable and realistic in his advice regarding 'taking the plunge' with our first purchase of an electric vehicle. Not at all 'pushy' with the sale. I'm extremely happy with my new car!

The whole process was smooth from start to end. All people were really friendly and Ollie in particular was very helpful and knowledgeable! Absolutely thrilled.

Cameron Stevens, who we bought the car from was great from the very start, spent a lot of time with us, going through all the options available to use when we were making the purchase. Then when it came to handover, he went through all the paperwork, made sure we had copies of the insurance and warranty documents, and then spent time in the car showing us how to set it up. Very happy with the service received, and would definitely recommend Lookers to others, and go back when it comes time to change cars.

Very helpful and knowledgeable staff