Lookers Volkswagen Guildford
4.8/5
4.8 /5
1,023 Verified Reviews
Moorfield Rd, Slyfield Industrial Estate, Guildford, Guildford, GU1 1SD, GB
01483 230500
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,023 Verified Reviews
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2.0/5
2.0 /5
Reserved vehicle was not available, reservation fee taken twice, emails regarding refund have been ignored and no money has been refunded.
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5.0/5
5.0 /5
Communication and the help Cameron offered was greatly received. He really did try to help as much as he could
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5.0/5
5.0 /5
Your team member Cameron was very helpful and pleasant, and showed me a VWT-roc which I test drove. He followed up my visit in a helpful way.
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1.0/5
1.0 /5
I emailed in enquiring about test driving a vehicle and no one got back to me.
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1.0/5
1.0 /5
No appealing offers compared to the last two deals I have had with yourselves Really disappointed
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1.0/5
1.0 /5
We came in to buy a car. We had a test drive (good), but were told to look up car details for ourselves online (no answer given to questions). We went away and did that, then asked for a quote, but received absolutely nothing, with no follow up either. All in all a rubbish experience of trying to spend £40,0000, only to be met with disinterest. We have since purchased another vehicle.
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1.0/5
1.0 /5
Beyond the first confirmation email saying that someone would contact me, I’ve heard nothing
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1.0/5
1.0 /5
I called and spoke to a member of your sales team twice and gave all my details for him to send details about the car and book a test drive but he never got back to me.
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5.0/5
5.0 /5
The staff are so helpful, polite and attentive. Craig went over and above when we came for a test drive of ID3.
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3.0/5
3.0 /5
Quick to respond on email initially but then slower on subsequent email queries.