Lookers Volkswagen Guildford
4.7/5
4.7 /5
1,050 Verified Reviews
Moorfield Rd, Slyfield Industrial Estate, Guildford, Guildford, GU1 1SD, GB
01483 230500
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,050 Verified Reviews
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5.0/5
5.0 /5
Excellent service from all departments.
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1.0/5
1.0 /5
Your website team are responsive but the Motability team do Not respond at all
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5.0/5
5.0 /5
Knowledgable and friendly service. Good at keeping me up to date.
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1.0/5
1.0 /5
They did not have my meeting and I waited over half an hour and still nothing so I left. I received 2 follow up calls trying to rearrange but damage done so discounted VW/Lookers.
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1.0/5
1.0 /5
My time was wasted. I attended to VIP event that I had been invited to, however, it became clear that it is too early into my current plan for me to be in a position to change my car. I feel this should have been clarified before I was invited to the event as it gave be an unrealistic expectation, which was a waste of my time.
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5.0/5
5.0 /5
Your salesman was excellent, very helpful and friendly (nas)
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1.0/5
1.0 /5
No deal agreed
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1.0/5
1.0 /5
I booked a test drive for Saturday 24 January. We arrived 5 minutes early and checked into reception. We waited for 20 minutes and asked if everything was ok - the receptionist said it was. We waited a further 10 minutes and were then told that our test drive was booked in for Sunday (which was not correct). There was no one that could help. There was no apology. It was a total mess and a waste of time.
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1.0/5
1.0 /5
No contact from dealership
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5.0/5
5.0 /5
My experience with the sales team