My contact with Lookers, Guildford, has been very positive, both when I visited and with follow up communications with Ollie. I have shopped around and found that the electronic brochure you provided and written communication was significantly better than some. The financial deal you offered was very good. Unfortunately I bought from a different dealership, they matched the price but their proximity to my home (future services etc.) was better. However, I would recommend Lookers to others.

Request to test drive the ID3 was handled quickly. We liked the car.

Great service from Cameron… unfortunately it didn’t lead to a purchase but he was very helpful and responsive throughout. If we had decided that a VW was our preferred car I would have had no hesitation in purchasing from Lookers based on Cameron’s service.

Megan Bridger was very helpful.

We called in to look at EVs. Megan looked after us and we had a test drive in an ID5. She was very helpful and knowledgeable, a credit to the company.

Nice showroom, salesman was spot on, shame the car was not quite right for us

Making the test drive booking was easy and more than one car to compare against was appreciated.

Made to feel very welcome. No pressure put on me at all. Excellent customer service

Megan Bridger was very helpful and enthusiastic.

Was given all the required information and a test drive