Excellent service following a terrible experience with Lookers Battersea- the team were supportive, helpful and quickly identified the issue that needed resolution. Delivered the car back in great condition, with the repaired area looking great.
Verified User
•
Jul 15, 2024
5.0/5
5.0/5
Professional and thorough work
Verified User
•
Jul 15, 2024
5.0/5
5.0/5
Great service
Verified User
•
Jul 15, 2024
5.0/5
5.0/5
The customer service is excellent and everyone is very friendly.
Verified User
•
Jul 13, 2024
5.0/5
5.0/5
Vehicle looked spotless on the forecourt. All the information on instruments were explained clearly by Craig. He also gave up some time the following day to connect my mobile to the infortainment system and explain their use.
Verified User
•
Jul 12, 2024
5.0/5
5.0/5
Mo was just brilliant, managed to find exactly the perfect vehicle for my son's first car.Why would you bother going anywhere else?
Verified User
•
Jul 12, 2024
5.0/5
5.0/5
Very good customer service polite not pushy answered all my questions and knew what i was looking for in care which came from another garage 3 months old perfect the exchange money i received for my 3 year old car was extremely good . Thanks
Verified User
•
Jul 12, 2024
5.0/5
5.0/5
team are always hard working
Verified User
•
Jul 11, 2024
4.0/5
4.0/5
All work carried out satisfactorily.However, knocked off 1 star as there were inconsistent messages - different guidance on arrival when I specifically asked about additional scheduled activities (I.e. air con service) and told no, then over the phone later advised it was recommended.Also, their initial guidance was 1.5-2 hrs, and then additional work recommended but no guidance on additional time so expected a little longer….but not 4 hours, with no updates.
Verified User
•
Jul 10, 2024
4.0/5
4.0/5
I have an outstanding item involving the sat nav which has not been resolved despite making multiple requests.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Excellent service following a terrible experience with Lookers Battersea- the team were supportive, helpful and quickly identified the issue that needed resolution. Delivered the car back in great condition, with the repaired area looking great.
Verified User
•
Jul 15, 2024
5.0/5
5.0/5
Professional and thorough work
Verified User
•
Jul 15, 2024
5.0/5
5.0/5
Great service
Verified User
•
Jul 15, 2024
5.0/5
5.0/5
The customer service is excellent and everyone is very friendly.
Verified User
•
Jul 13, 2024
5.0/5
5.0/5
Vehicle looked spotless on the forecourt. All the information on instruments were explained clearly by Craig. He also gave up some time the following day to connect my mobile to the infortainment system and explain their use.
Verified User
•
Jul 12, 2024
5.0/5
5.0/5
Mo was just brilliant, managed to find exactly the perfect vehicle for my son's first car.Why would you bother going anywhere else?
Verified User
•
Jul 12, 2024
5.0/5
5.0/5
Very good customer service polite not pushy answered all my questions and knew what i was looking for in care which came from another garage 3 months old perfect the exchange money i received for my 3 year old car was extremely good . Thanks
Verified User
•
Jul 12, 2024
5.0/5
5.0/5
team are always hard working
Verified User
•
Jul 11, 2024
4.0/5
4.0/5
All work carried out satisfactorily.However, knocked off 1 star as there were inconsistent messages - different guidance on arrival when I specifically asked about additional scheduled activities (I.e. air con service) and told no, then over the phone later advised it was recommended.Also, their initial guidance was 1.5-2 hrs, and then additional work recommended but no guidance on additional time so expected a little longer….but not 4 hours, with no updates.
Verified User
•
Jul 10, 2024
4.0/5
4.0/5
I have an outstanding item involving the sat nav which has not been resolved despite making multiple requests.