Lookers Volkswagen Guildford
4.3/5
4.3 /5
989 Verified Reviews
Moorfield Rd, Slyfield Industrial Estate, Guildford, Guildford, GU1 1SD, GB
01483 230500
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
989 Verified Reviews
5.0/5
5.0 /5
Excellent service following a terrible experience with Lookers Battersea- the team were supportive, helpful and quickly identified the issue that needed resolution. Delivered the car back in great condition, with the repaired area looking great.

5.0/5
5.0 /5
Professional and thorough work

5.0/5
5.0 /5
Great service

5.0/5
5.0 /5
The customer service is excellent and everyone is very friendly.

5.0/5
5.0 /5
Vehicle looked spotless on the forecourt. All the information on instruments were explained clearly by Craig. He also gave up some time the following day to connect my mobile to the infortainment system and explain their use.

5.0/5
5.0 /5
Mo was just brilliant, managed to find exactly the perfect vehicle for my son's first car.Why would you bother going anywhere else?

5.0/5
5.0 /5
Very good customer service polite not pushy answered all my questions and knew what i was looking for in care which came from another garage 3 months old perfect the exchange money i received for my 3 year old car was extremely good . Thanks

5.0/5
5.0 /5
team are always hard working

4.0/5
4.0 /5
All work carried out satisfactorily.However, knocked off 1 star as there were inconsistent messages - different guidance on arrival when I specifically asked about additional scheduled activities (I.e. air con service) and told no, then over the phone later advised it was recommended.Also, their initial guidance was 1.5-2 hrs, and then additional work recommended but no guidance on additional time so expected a little longer….but not 4 hours, with no updates.

4.0/5
4.0 /5
I have an outstanding item involving the sat nav which has not been resolved despite making multiple requests.