Lookers Volkswagen Guildford
4.3/5
4.3 /5
989 Verified Reviews
Moorfield Rd, Slyfield Industrial Estate, Guildford, Guildford, GU1 1SD, GB
01483 230500
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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989 Verified Reviews
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5.0/5
5.0 /5
Very good service by the service team
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4.0/5
4.0 /5
The car is running well and all issues were addressed. my expectations of the cost of the work were managed well and I was given plenty of information about the cost of each step of the work before it was carried out.
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4.0/5
4.0 /5
Not clear initially how to book.Very good service. Wanted to know cost of a replacement wing mirror and was shocked that it was over £500
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5.0/5
5.0 /5
The service team are polite, friendly and very handsome
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5.0/5
5.0 /5
Great service around, helpful and informative. The team was very patient, attentive and friendly.
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5.0/5
5.0 /5
Very
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5.0/5
5.0 /5
All was properly organised and handover went according to plan
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5.0/5
5.0 /5
New features explained
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4.0/5
4.0 /5
Booking & checking in was great.Communications during the MOT and service was also great.Only point was that when I arrived to collect the vehicle I was told it needed a retest and I was sent to the waiting area. I explained that I was under the impression that the vehicle was ready and was told it is not. When I walked around the yard I saw my vehicle parked and not needing any retest, which meant I waited an extra 30min for no reason. Better communication between the staff would have avoided this.Otherwise it was great. Thank you
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4.0/5
4.0 /5
Overall good although the service can be a little intimidating when responding to questions