The car is running well and all issues were addressed. my expectations of the cost of the work were managed well and I was given plenty of information about the cost of each step of the work before it was carried out.
Verified User
•
Jan 8, 2024
4.0/5
4.0/5
Not clear initially how to book.Very good service. Wanted to know cost of a replacement wing mirror and was shocked that it was over £500
Verified User
•
Jan 5, 2024
5.0/5
5.0/5
The service team are polite, friendly and very handsome
Verified User
•
Jan 3, 2024
5.0/5
5.0/5
Great service around, helpful and informative. The team was very patient, attentive and friendly.
Verified User
•
Jan 2, 2024
5.0/5
5.0/5
Very
Verified User
•
Jan 2, 2024
5.0/5
5.0/5
All was properly organised and handover went according to plan
Verified User
•
Jan 2, 2024
5.0/5
5.0/5
New features explained
Verified User
•
Jan 2, 2024
4.0/5
4.0/5
Booking & checking in was great.Communications during the MOT and service was also great.Only point was that when I arrived to collect the vehicle I was told it needed a retest and I was sent to the waiting area. I explained that I was under the impression that the vehicle was ready and was told it is not. When I walked around the yard I saw my vehicle parked and not needing any retest, which meant I waited an extra 30min for no reason. Better communication between the staff would have avoided this.Otherwise it was great. Thank you
Verified User
•
Jan 1, 2024
4.0/5
4.0/5
Overall good although the service can be a little intimidating when responding to questions
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The car is running well and all issues were addressed. my expectations of the cost of the work were managed well and I was given plenty of information about the cost of each step of the work before it was carried out.
Verified User
•
Jan 8, 2024
4.0/5
4.0/5
Not clear initially how to book.Very good service. Wanted to know cost of a replacement wing mirror and was shocked that it was over £500
Verified User
•
Jan 5, 2024
5.0/5
5.0/5
The service team are polite, friendly and very handsome
Verified User
•
Jan 3, 2024
5.0/5
5.0/5
Great service around, helpful and informative. The team was very patient, attentive and friendly.
Verified User
•
Jan 2, 2024
5.0/5
5.0/5
Very
Verified User
•
Jan 2, 2024
5.0/5
5.0/5
All was properly organised and handover went according to plan
Verified User
•
Jan 2, 2024
5.0/5
5.0/5
New features explained
Verified User
•
Jan 2, 2024
4.0/5
4.0/5
Booking & checking in was great.Communications during the MOT and service was also great.Only point was that when I arrived to collect the vehicle I was told it needed a retest and I was sent to the waiting area. I explained that I was under the impression that the vehicle was ready and was told it is not. When I walked around the yard I saw my vehicle parked and not needing any retest, which meant I waited an extra 30min for no reason. Better communication between the staff would have avoided this.Otherwise it was great. Thank you
Verified User
•
Jan 1, 2024
4.0/5
4.0/5
Overall good although the service can be a little intimidating when responding to questions