James Hart was extremely helpful, and checked in even after I had bought the car. He was very polite and provided a very thorough service

There wasn't anywhere to write free text, informing you the car had a service plan. After booking the car in I received several emails reminding me it was due a service.Everything went as planned, in the timescale suggested. The car had been cleaned well and even the DAB radio was fixed -I had not informed you it had a fault!

Everything was ready, polite staff, no issues.

Although I accepted the offer of a test drive I was not expecting that my Driving Licence would be withheld from me for the duration of the drive.It was interesting to take the test drive which is the only way to decide which prospective car to buy.I would like to have had more printed information about the cars available so I could take that to peruse at my leisure once home. Far easier to make a good sound decision.

Sales team easy to deal with

Friendly and open. No pressure.

The rep was friendly, not too pushy, understood our requirements and followed up promptly.

Very helpful, tried to get app to work but wouldn't work on mine or his phone

Service was greart and commiunciation was good. Please can you bring back courtesy rides to town centre and train station.

Your staff were very helpful, proactive and knowledgeable. It was a pleasure to deal with and talk to the team