The sales representative and trainee were absolutely fantastic on my visit, a great experiance.
Verified User
•
Apr 24, 2023
5.0/5
5.0/5
Craig was particularly helpful, even sending a video afterwards to explain something on the car infotainment system
Verified User
•
Apr 21, 2023
5.0/5
5.0/5
Ref q6, my veh will need to return once the steering wheel that has been ordered has arrived, to be fitted.
Verified User
•
Apr 20, 2023
4.0/5
4.0/5
Would appreciate a more accurate time scale for waiting during service. Was told 1.5 hours over the phone but reality was 2.5 hours.
Verified User
•
Apr 18, 2023
5.0/5
5.0/5
Izzy was amazing ! And we love the car
Verified User
•
Apr 17, 2023
4.0/5
4.0/5
When I collected my car there was a warning light on the dashboard. At least 2 members of staff had driven the car and not noticed.I had to return the next day for my car to be cleaned. I had some money which went missing during the clean
Verified User
•
Apr 11, 2023
5.0/5
5.0/5
Excellent service, communication & after care.
Verified User
•
Apr 11, 2023
5.0/5
5.0/5
Izzy Daly understood that I was an OAP and not strong on computers and treated me accordingly explaining the purchasing of the vehicle with out necessary using my computer.For that Thankyou Izzy.
Verified User
•
Apr 10, 2023
5.0/5
5.0/5
Some of the best customer service I’ve experienced. Would happily recommend to anyone looking buy a VW.
Verified User
•
Apr 10, 2023
5.0/5
5.0/5
when you book online there are numerous communications between the dealers and lookers centre that contradict each other which is confusing. You've today sent me an online checkin for a post service inspection !!
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The sales representative and trainee were absolutely fantastic on my visit, a great experiance.
Verified User
•
Apr 24, 2023
5.0/5
5.0/5
Craig was particularly helpful, even sending a video afterwards to explain something on the car infotainment system
Verified User
•
Apr 21, 2023
5.0/5
5.0/5
Ref q6, my veh will need to return once the steering wheel that has been ordered has arrived, to be fitted.
Verified User
•
Apr 20, 2023
4.0/5
4.0/5
Would appreciate a more accurate time scale for waiting during service. Was told 1.5 hours over the phone but reality was 2.5 hours.
Verified User
•
Apr 18, 2023
5.0/5
5.0/5
Izzy was amazing ! And we love the car
Verified User
•
Apr 17, 2023
4.0/5
4.0/5
When I collected my car there was a warning light on the dashboard. At least 2 members of staff had driven the car and not noticed.I had to return the next day for my car to be cleaned. I had some money which went missing during the clean
Verified User
•
Apr 11, 2023
5.0/5
5.0/5
Excellent service, communication & after care.
Verified User
•
Apr 11, 2023
5.0/5
5.0/5
Izzy Daly understood that I was an OAP and not strong on computers and treated me accordingly explaining the purchasing of the vehicle with out necessary using my computer.For that Thankyou Izzy.
Verified User
•
Apr 10, 2023
5.0/5
5.0/5
Some of the best customer service I’ve experienced. Would happily recommend to anyone looking buy a VW.
Verified User
•
Apr 10, 2023
5.0/5
5.0/5
when you book online there are numerous communications between the dealers and lookers centre that contradict each other which is confusing. You've today sent me an online checkin for a post service inspection !!