Friendly staff but no 'interest-free' finance options

James was attentive, and helpful throughout. He gave me accurate information about the car and arranged a test drive. He could not have done more to help.

Megan Bridger in branch was great. Actually getting in contact with the branch is consistently difficult across the Lookers network. Megan Bridger gets 5 stars for communications. Overall Lookers gets 3

It all runs very smoothly and you are kept up to date throughout the process of the car being repaired. The staff were professional and efficient and my car's issues were resolved quickly. Thank you.

You responded to all my needs quickly and with a smile You helped me all the way

Good work

Efficient service and kept me updated.

Your staff are polite and always good at explaining problems with car and servicing Very pleasant, helpful and efficient staff

Smooth process through out

The fact that you have my email address linked to my daughter Helen just shows how many cars the Merry family have bought from you over the years – My two sones, one each, my daughter 2 and my wife and I 3 (and we now are looking at a possible 4th). Ollie (Szkutnik) did a great job showing us the latest Passat a few weeks ago and, although we haven’t yet come back, we are still thinking about it and now have an appointment at your VIP event next Friday when we will discuss it further. We are very interested in a new Passat and will discuss our only concerns when we see you next week. An attractive deal might just clinch it for us.