I needed a new steering wheel as the original one had a fault and they spotted that when i had it went into the shop, they told me that the steering wheel was on backorder and could take a while to come in, but it didn't take long for it to come and i booked in in straight away. it was quick but was done properly.

Salesman was polite, helpful and answered all questions

The whole procedure went very smoothly. Pleasant friendly salesman who was able to answer all my questions and the car is perfect for my needs.I live in Worthing so will be using local Volkswagen garage for servicing, rather than driving to Guildford.

Online booking and check in were easy to use. Service department made contact by telephone to clarify our requirements. Dropping car off was easy and service reception staff were friendly, competent and efficient. Car was serviced in a timely manner and we were kept updated of its progress via email. Car was also cleaned and looked immaculate upon collection. A great service in all ways!Great service reception staff!

it was helpful and well informed about the process throughout the journey.

Delivery was earlier than expected and everything was dealt with efficiently, courteously and in a caring manner

Daiyaan Capp was really helpful , polite and informative. He listened to what I wanted and answered the questions without being pushy . I am still considering my options but would definitely recommend him to anyone interested in buying a car

It was ok but I’m not a huge fan of online everything: it’s an age thing!I arrived on time access for locked several others also waiting

Rob was amazing, the car was delivered to my house, very happy.

Took three telephone Calle to ask for puncture repaire unit to be organised