Lookers Volkswagen Guildford
4.3/5
4.3 /5
990 Verified Reviews
Moorfield Rd, Slyfield Industrial Estate, Guildford, Guildford, GU1 1SD, GB
01483 230500
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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990 Verified Reviews
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5.0/5
5.0 /5
Need to re book my vehicle back in as the warning light (the originally problem I booked it in for) came back on a few days later therefore unsure the problem has been fixed.
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5.0/5
5.0 /5
Great staff, really friendly, Tom was great
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4.0/5
4.0 /5
I appreciated that the sales executive spent a couple of hours with us looking at options for a new or used polo. I would have preferred it if the quote for a new polo had not included hidden extras such as extended warranty as usually it is made clear that there are extra charges such as GAP etc which are given as options once a purchase is close to being agreed. In the end the family decided they wanted a second hand polo and Lookers Guildford did not have a suitable car to view so we continued looking on the VW website and found a used polo at a good price at another VW dealership in Cornwall and I let Lookers know I was going to view it. The sales executive at Lookers expressed his disappointment that I had not allowed him to find me a car which made me feel awkward/stressed- this was the email i received from Lookers Guildford on my way to view the car in cornwall "I would appreciate if you could allow me an opportunity to find a car for you after we spent time together on Wednesday, let me know how you get on with the Polo in Cornwall."
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Adam hill was great and very helpful, unfortunately i have decided to keep my T-cross for at least another year, but i will be back to the Guildford branch when the time comes for my upgrade and would love to deal with Adam again.
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5.0/5
5.0 /5
Very understanding on top of it all and very organised
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5.0/5
5.0 /5
I’m still in touch with the Guildford team. They were very helpful.
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5.0/5
5.0 /5
Excellent salesman Josh
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4.0/5
4.0 /5
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5.0/5
5.0 /5
Craig Bishop, sales was incredibly helpful, knowledgeable, professional, courteous and friendly. He made the whole process stress free.My only disappointment was that for the T-Roc I bought I was unable to order all the features I required, due to a shortage of components.
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5.0/5
5.0 /5
Josh was really informative and friendly throughout and always ready to get hold of. He answered all our silly questions with a lot of patience!