Josh Butcher is constantly looking to go above and beyond for his clients. I’d always recommend him to anyone looking to purchase through VW.Ryan R-G was also incredibly professional and helpful during our phone call regarding the service.Thank you

The car went in for a service but extra work was required. Alex Castle organised the parts and the work very effectively, thank you.If you miss an update call it is difficult to get through to the service department, the phone rings and you are left with an answerphone.It would be worth the dealership reviewing this situation to improve the customer experience.

Excellent service.

The customer service is always amazing. The staff are always very friendly, polite, knowledgeable and helpful.Thank you!

We had a very knowledgable, efficient member of staff serve us who answered all our queries and gave us an excellent service.

l live in Brighton so l didn’t get to go to your showroom for a test drive but the person l spoke to on the phone was very helpful.

I first tried to view at vw Portsmouth dealer (Peter cooper). The experience there was so appalling that I needed to look elsewhere. I tried lookers and found it was a wholly different experience. Staff were polite, personable and exceptionally helpful. I was impressed by the professionalism. And was very grateful for the advice and assistance. I eventually decided on a different vehicle (mazda) but would certainly recommend lookers.

Adam Hill in Guildford sales branch was excellent when dealing with my queries. He went out of his way to help and I would definitely recommend lookers based on my experience.

Josh was the salesperson who sold us a new car 6 years ago, so we were happy to deal with him again. He was very friendly and informative.

Tom at the Guildford branch was brilliant, nothing was too much. Over all thank you for fitting my car in the very next day, I really appreciate it.Fantastic customer care, keep up the great work!