Lookers Volkswagen Guildford
4.1/5
4.1 /5
1,056 Verified Reviews
Moorfield Rd, Slyfield Industrial Estate, Guildford, Guildford, GU1 1SD, GB
01483 230500
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,056 Verified Reviews
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4.0/5
4.0 /5
I had a waiting appointment but no one kept me updated while I was waiting and it took longer than anticipated
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5.0/5
5.0 /5
Impossible to get through to service dept on the phone.
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5.0/5
5.0 /5
I would have liked a pick up and drop off service or courtesy car. None of which were available on the day.
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4.0/5
4.0 /5
i was not informed when the car was ready.I had to ring the service dept.I requested the front passenger seat to be cleaned . This was not carried out.
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4.0/5
4.0 /5
When I booked the service with collection, I had to wait nearly 2 months and so the service was overdue, very disappointed. Also the 2 front wheels were dirty after new tyres were fitted.
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5.0/5
5.0 /5
My experience with James was fantastic. He was very informative and made the whole process very smooth and comfortable.
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5.0/5
5.0 /5
I had a very good experience with the sales person. Craig Bishop, the whole transaction and handover was seemless.
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4.0/5
4.0 /5
We had a problem with time taken on the car but it was very successfully resolved
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5.0/5
5.0 /5
Really appreciated Alex castle great customer service, he was so helpful
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5.0/5
5.0 /5
We found the salesman Cameron to be extremely helpful both before and after we bought the car.