Lookers Volkswagen Guildford
4.3/5
4.3 /5
997 Verified Reviews
Moorfield Rd, Slyfield Industrial Estate, Guildford, Guildford, GU1 1SD, GB
01483 230500
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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997 Verified Reviews
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5.0/5
5.0 /5
The ability to leave messages directly with sales & service staff and not through the switchboard would be useful
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4.0/5
4.0 /5
Keep up the good work
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4.0/5
4.0 /5
I wasn’t told about downloading the VW app with the service plan etc
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4.0/5
4.0 /5
James was very professional and placed us under no obligation to purchase.
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5.0/5
5.0 /5
Great customer service from booking in the car to collection after work completed. Super service.
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5.0/5
5.0 /5
Good staff, very good.
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5.0/5
5.0 /5
Polite staff, booked on line via email so easily booked in.Dropped car off evening before, no receptionist, spoke to service depot who took keys etc. Car cleaned well. Service took entire day leaving me without a car & having to ring to chase for update as email tracking did not update and closing time was nearing. All staff were professional Polite and apologetic.
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5.0/5
5.0 /5
Great communication from Cathryn and the team constantly updated me
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5.0/5
5.0 /5
Told cards were held because of fraud very embarrassing as other people could hear we had the funds ready for purchase not Lookers fault we are taking it up with bank as we both have high allowances
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5.0/5
5.0 /5
I waited in the showroom for my car to be ready & was able to plug in my laptop & work. The service was done quickly & no extras which was good, so cost was according to quote. Slightly expensive but as expected. Staff very good at keeping me posted. Thankyou.