Ensure the dealer knows what price was booked online through VW, so you don't have to explain again when arriving...
Verified User
•
May 30, 2022
5.0/5
5.0/5
Perfect service as usual.
Verified User
•
May 30, 2022
5.0/5
5.0/5
Thanks to Josh Butcher who was excellent in answering my many questions about a potential vehicle we were interested in.Josh went the extra mile to assist us.In the end we did purchase elsewhere only because it was closer to home.Top marks for Josh and Lookers though!
Verified User
•
May 27, 2022
4.0/5
4.0/5
Booked test drive online but booking not picked up by the branch. However they apologised and arranged a test drive as it was lucky they had the car there
Verified User
•
May 20, 2022
4.0/5
4.0/5
I asked if I would be called (ie phoned) when my car was ready. Despite being told that I would, they sent a text instead. Because I don't spend my day looking at my phone, I only noticed the text 30 minutes after it was sent. If they had phoned me as arranged, I could have collected the car earlier.
Verified User
•
May 20, 2022
5.0/5
5.0/5
Staff were great and the car looked better than when it went in.
Verified User
•
May 18, 2022
5.0/5
5.0/5
I have already completed a survey. This was a simple annual service visit. I went and waited and drove away..
Verified User
•
May 17, 2022
5.0/5
5.0/5
Aaron was a pleasure to deal with. Thank you.
Verified User
•
May 16, 2022
5.0/5
5.0/5
Great service as usual. Thanks Alex!
Verified User
•
May 16, 2022
Cant fault the assistance offered to me by Cameron Stevens. He arranged a test drive and has kept in contact with me without pressure - well done and thank you Cameron
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Ensure the dealer knows what price was booked online through VW, so you don't have to explain again when arriving...
Verified User
•
May 30, 2022
5.0/5
5.0/5
Perfect service as usual.
Verified User
•
May 30, 2022
5.0/5
5.0/5
Thanks to Josh Butcher who was excellent in answering my many questions about a potential vehicle we were interested in.Josh went the extra mile to assist us.In the end we did purchase elsewhere only because it was closer to home.Top marks for Josh and Lookers though!
Verified User
•
May 27, 2022
4.0/5
4.0/5
Booked test drive online but booking not picked up by the branch. However they apologised and arranged a test drive as it was lucky they had the car there
Verified User
•
May 20, 2022
4.0/5
4.0/5
I asked if I would be called (ie phoned) when my car was ready. Despite being told that I would, they sent a text instead. Because I don't spend my day looking at my phone, I only noticed the text 30 minutes after it was sent. If they had phoned me as arranged, I could have collected the car earlier.
Verified User
•
May 20, 2022
5.0/5
5.0/5
Staff were great and the car looked better than when it went in.
Verified User
•
May 18, 2022
5.0/5
5.0/5
I have already completed a survey. This was a simple annual service visit. I went and waited and drove away..
Verified User
•
May 17, 2022
5.0/5
5.0/5
Aaron was a pleasure to deal with. Thank you.
Verified User
•
May 16, 2022
5.0/5
5.0/5
Great service as usual. Thanks Alex!
Verified User
•
May 16, 2022
Cant fault the assistance offered to me by Cameron Stevens. He arranged a test drive and has kept in contact with me without pressure - well done and thank you Cameron