Friendly and very helpfull staff

I am a motability customer and have been with Lookers for many years and have always found the team to be friendly and very helpful.

Hi, my experience was good with your staff however, you shouldn’t advertise vehicles for sale when infact they aren’t for sale. This wasted a lot of my time, money (costs on calls) and I also rejected a vehicle offer with another dealership because I seen the one on your website which I lawyer found out wasn’t even for sale even though it has a price for the vehicle. Even until now you are still advertising this vehicle for sale when it isn’t

I found all staff that I dealt with very helpful, knowledgeable and above all courteous and fully understanding of my needs. I will certainly be recommending your dealership to family and friends.

There seems to be a gap in VW Maintenance plans for 4WD T-Roc's where the Haldex unit is not covered in the Major Service --- all a bit odd.

Josh is an asset to your business

Expected car back same day as only Mot and additional brake fluid change. Returned following day at the time promised so not a real issue.

Efficient online booking process. Good communication pre and post booking. Love the vehicle tracker. Vehicle cleaned (first time in ages!). Friendly and helpful team. What more can you ask for?

Good overall and kept informed as to what was happening.

Must say our sales representative Craig Bishop was so helpful and made the whole thing seem less and so thank you Craig and everyone at Lookers Guildford.