I left my vehicle with Lookers for its MOT at approximately 1030, and requested that it be ready by 3pm, which I was assured would be possible.I returned at 3pm only to find that it would be a further hour before the MOT was completed.Not the usual high level of customer service I have previously received from you.
Verified User
•
Feb 7, 2022
5.0/5
5.0/5
Murray was excellent.
Verified User
•
Feb 7, 2022
4.0/5
4.0/5
cheaper parts :-)
Verified User
•
Feb 7, 2022
5.0/5
5.0/5
No
Verified User
•
Feb 7, 2022
5.0/5
5.0/5
The experience was excellent.
Verified User
•
Jan 26, 2022
5.0/5
5.0/5
I Was very happy with the service and Wayne was very helpful. Thank you so much. Would highly recommend you to my friends. Good job 👍👍
Verified User
•
Jan 25, 2022
5.0/5
5.0/5
Washing of the car, which was a bonus as in 2019 it wasn’t washed after service due to Covid but this time i was pleased to see it had been washed but it was probably by someone who needed to visit specsavers. Plenty of dirt remained. Maybe for its 2023 service it might be better?
Verified User
•
Jan 24, 2022
5.0/5
5.0/5
Very helpful staff and service all round was excellent. Thank you.
Verified User
•
Jan 24, 2022
5.0/5
5.0/5
Sharing of my response to be without name please
Verified User
•
Jan 19, 2022
4.0/5
4.0/5
I would very much like to have given a 5 star review but unfortunately no one has so far provided me with a service manual or provided a link to one in spite of several requests.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I left my vehicle with Lookers for its MOT at approximately 1030, and requested that it be ready by 3pm, which I was assured would be possible.I returned at 3pm only to find that it would be a further hour before the MOT was completed.Not the usual high level of customer service I have previously received from you.
Verified User
•
Feb 7, 2022
5.0/5
5.0/5
Murray was excellent.
Verified User
•
Feb 7, 2022
4.0/5
4.0/5
cheaper parts :-)
Verified User
•
Feb 7, 2022
5.0/5
5.0/5
No
Verified User
•
Feb 7, 2022
5.0/5
5.0/5
The experience was excellent.
Verified User
•
Jan 26, 2022
5.0/5
5.0/5
I Was very happy with the service and Wayne was very helpful. Thank you so much. Would highly recommend you to my friends. Good job 👍👍
Verified User
•
Jan 25, 2022
5.0/5
5.0/5
Washing of the car, which was a bonus as in 2019 it wasn’t washed after service due to Covid but this time i was pleased to see it had been washed but it was probably by someone who needed to visit specsavers. Plenty of dirt remained. Maybe for its 2023 service it might be better?
Verified User
•
Jan 24, 2022
5.0/5
5.0/5
Very helpful staff and service all round was excellent. Thank you.
Verified User
•
Jan 24, 2022
5.0/5
5.0/5
Sharing of my response to be without name please
Verified User
•
Jan 19, 2022
4.0/5
4.0/5
I would very much like to have given a 5 star review but unfortunately no one has so far provided me with a service manual or provided a link to one in spite of several requests.