Because all the work had been completed and it was immaculate.

Easy and clear. Fab as always!

I think the team at Service at Lookers VW Newcastle is just brilliant! Special shoutout to Amy Adamson, i think she is fab, always manages to fit me in for any service, responds promptly to my emails, understands the issue and offers the best support. Its like Amy is the first port of call if I have any issues with my car. I really hope they can continue this level of top notch service. Please pass on my feedback for Amy - she is a great asset to the Team. Also Rachel Ancrum is brilliant as well in the Service team.

All part of a great professional service.

Travelled up from London to test drive Golf GT and met by Phil. We were handed the keys with a no pressure approach which we appreciated. Phil was very knowledgeable and exceptionally accommodating as we put him through his paces for historical info on the car. On the day of collection, there was a bit of a delay but the service team worked incredibly hard to get the work finished. Phil was brilliant and made sure we were satisfied and happy getting onto the road for our long drive home. The car is a dream; thank you Phil 😊

Everything went smoothly from booking appointment till service was done. Kept updated at all times & staff were very friendly & and efficient.

Went for MOT very friendly and informative staff. Explained everything about what was happening and gave a wide options of payment options to pay for parts.

Picked up from door and back fixed.

Friendly staff, very efficient service and j was able to check on the progress of my car service.

Great service