Lookers Volkswagen Newcastle
4.9/5
4.9 /5
2,270 Verified Reviews
Scotswood Rd, Newcastle upon Tyne, NE15 6TZ, GB
0191 226 3300
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
2,270 Verified Reviews
5.0/5
5.0 /5
very easy to use All the staff are very friendly, knowledgeable and efficient

5.0/5
5.0 /5
Very straightforward, servicing completed on time, but too expensive for advisory work required

5.0/5
5.0 /5
When fault was raised only appointment was in 10 days time but 2 days later they contacted us to say they could take the car in and that someone would come and pick the car up.

5.0/5
5.0 /5
I hadn’t realised that the system was booking me at VW not Skoda - in the end it was a good thing, but I think it needs to be clearer I mistakenly booked my MOT with VW instead of Skoda and am now very relieved that I did! There was an issue with my MOT and the service department secured the parts, fixed the issue and re-tested. Throughout I was kept informed by a dedicated receptionist who was friendly and kind throughout the many hours I was in the showroom.

5.0/5
5.0 /5
Excellent customer service as always!

5.0/5
5.0 /5
Everything so easy kept informed at all stages and helpful staff Excellent service every time

4.0/5
4.0 /5
Simple to use and quick confirmation of booking. Expensive but good service for some issues with my car.

5.0/5
5.0 /5
We dealt with Jonathan who is really easy to work with and helped us get the car we wanted at a great price and super quickly - this is the second car we’ve bought from him and we’d definitely come back and recommend to others!

5.0/5
5.0 /5
Such an easy & problem free process from beginning to end So easy to deal with & all staff are friendly & approachable. Claire kept me fully updated throughout. Needed further work done & again Claire kept me updated & booked me back in as soon as the lease company authorised the work. No issues or bad feedback at all

5.0/5
5.0 /5
Clear and easy to use Very slick and professional. Good communication and Jane was great, as in previous visits. Nice clean car afterwards also