Lookers Volkswagen Newcastle
4.9/5
4.9 /5
2,288 Verified Reviews
Scotswood Rd, Newcastle upon Tyne, NE15 6TZ, GB
0191 226 3300
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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2,288 Verified Reviews
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4.0/5
4.0 /5
The experience was great however my car was returned to me with a lot of bird poo all over the bonnet. It would have been nice for this to have been acknowledged.
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5.0/5
5.0 /5
Job done as per planned Job done as per booking and car valeted as I waited.
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4.0/5
4.0 /5
Process was easy to follow, no issues Staff were very welcoming and kept me informed of progress throughout, however I was there from 09:30 to after 17:00!
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5.0/5
5.0 /5
extremely prompt advice from the call centre and visit to Scotswood Road VW office James Earnshaw and Patrick were amazing
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5.0/5
5.0 /5
Awesome service!!!
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4.0/5
4.0 /5
Good customer service despite more and more works and replacement parts being required to the car and it being kept in the garage for a week before being able to collect it
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4.0/5
4.0 /5
The service was great - they fitted me in quickly with my car due for MOT for a fault. Amy’s service was also amazing she was so helpful from start to finish. She’s a great part of the team
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5.0/5
5.0 /5
The handover was quick and everything was explained well
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5.0/5
5.0 /5
Staff were friendly and helpful. Jonathan in particular looked after us
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5.0/5
5.0 /5
Handover went smoothly. All documentation completed in advance. Sales consultant, knowledgeable and helpfull