Lookers Volkswagen Newcastle
4.9/5
4.9 /5
2,290 Verified Reviews
Scotswood Rd, Newcastle upon Tyne, NE15 6TZ, GB
0191 226 3300
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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2,290 Verified Reviews
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5.0/5
5.0 /5
Booking in was straightforward. I booked my car for an MOT. Booking was straightforward, the reminders were helpful, and on the day the staff were friendly, and professional.
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4.0/5
4.0 /5
Staff were incredibly friendly and helpful. Communication whilst I waited for the car to be ready was fantastic. Only issues were that the car itself was not very clean when we picked it up. The exterior was, but the interior was shabby with quite a lot of dirt in the corners of trim.
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5.0/5
5.0 /5
Friendly efficient service
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5.0/5
5.0 /5
The service of my car was done in a timely manner and the staff were very helpful. Jane kept me up to date with what was happening with my car
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5.0/5
5.0 /5
Quick, easy and much more convenient than phone calls. Great service
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5.0/5
5.0 /5
Easy to follow instructions. Staff are very polite and offered me refreshments while I waited and I didn’t have to wait too long.
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5.0/5
5.0 /5
Overall experience was great,
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5.0/5
5.0 /5
Easy to use My point of contact, Jane Skelton, was courteous and friendly. Kept me informed of progress.
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5.0/5
5.0 /5
Everything went really smoothly. No problems. Very professional. Enjoyable experience.
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5.0/5
5.0 /5
You need to sort the certificates on the websites used. The website cannot be accessed on phones with antivirus software as the certificates are not up to date therefore the software assumes it’s a phishing website. Everything was communicated well