Lookers Volkswagen Newcastle
4.9/5
4.9 /5
2,291 Verified Reviews
Scotswood Rd, Newcastle upon Tyne, NE15 6TZ, GB
0191 226 3300
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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2,291 Verified Reviews
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5.0/5
5.0 /5
As a customer of many years with VW and Lookers I was not surprised to receive the same excellent service .The service team were only too ready to ply me with refreshment and chat during my wait. I happened to mention to Amy at the final handover that my satnav may be due a refresh she offered to do it immediately and even.removed SD card from my car.it is now installed and working fine.So once again many thanks to all concerned ( Please restart reception )
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5.0/5
5.0 /5
Kieran Small remained in contact throughout the transition. He was able to answer any enquires that came up without issue.
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5.0/5
5.0 /5
Easy of use - all the information I needed was there !! As usual excellent service from professional staff !
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5.0/5
5.0 /5
Prompt quick service and Claire is very efficient indeed!
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5.0/5
5.0 /5
Rachel was very helpful and kept me up to date.
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5.0/5
5.0 /5
Great customer service - cannot fault it at all. I was kept up to date every step of the way.
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5.0/5
5.0 /5
Friendly service,helpful staff ,name on service booking was different to mine due to car being a lease vehicle but sorted straight away Friendly service
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4.0/5
4.0 /5
The service I was given by Simon Dixon was 1st class. Just unfortunate that there wasn't anything available in my price range
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4.0/5
4.0 /5
Very good, the two receptionists who looked after me polite and very helpful
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5.0/5
5.0 /5
It was easy and intuitive. Service carried out efficiently ... great customer service.