Lookers Volkswagen Newcastle
4.9/5
4.9 /5
2,294 Verified Reviews
Scotswood Rd, Newcastle upon Tyne, NE15 6TZ, GB
0191 226 3300
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
2,294 Verified Reviews
5.0/5
5.0 /5
Staff were superb kept me up to date throughout my visit how long it would take.

5.0/5
5.0 /5
Very pleased to deal with your sales person Mike Cunningham. Easy to deal with, just straightforward facts n figures. He kept me up to speed with what was happening just as I expected him to. No dancing around not answering questions directly, unlike your Volvo neighbours!

5.0/5
5.0 /5
Salesman was polite honest and informative

5.0/5
5.0 /5
Pleasant helpful staff.

5.0/5
5.0 /5
Excellent communication and organisation. Really professional and courteous service from Amy with everything completed as expected and on time.

4.0/5
4.0 /5
it's easy to book in the valenting was not 5 star

5.0/5
5.0 /5
I was very please with the deal, and how the salesman ( Keiran Small ) handled the whole transaction. Relaxed and confident at the same time. Thank you.

5.0/5
5.0 /5
Fitted my car in as quick as they could and kept me updated on its progress. Staff always friendly and helpful, especially Jane!

Verified User
Feb 12, 2024
4.0/5
4.0 /5
It was easy and vlear to use, very user friendly. A lot of on libe services are unnecessarily complicated, especially for older customers like me. Only let down was a few things which would have eased stress etc. It was such a long wait to get booked in for a diagnostic, almost 2 months. I was unable to use car over this period to to severity of coolant leak. Secondly, if you were to provide a pick up service I would not have had to drive car over, risking damage yo engine. Thirdly, you were not able to provide a courtesy car with almost 2 months notice.

5.0/5
5.0 /5
Superb service and excellent advice on getting more efficient usage of EV