Terrific service. Phil was fantastic from initial enquiry through to sale. Refreshingly transparent, zero pressure. A good all round, highly professional experience. Would highly recommend

Dissatisfaction with Missing Car Mats in Recent Purchase I hope this message finds you well. I am writing to express my dissatisfaction regarding my recent purchase of a used car from your dealership. Overall, I must commend the excellent customer service I received throughout the buying process, which made the experience generally positive. However, upon receiving the vehicle, I was disappointed to find that it did not come with car mats as part of the package. As a customer, I believe it's reasonable to expect basic accessories like car mats to be included, especially when purchasing a used car. It's a small detail, but it significantly affects the overall presentation and functionality of the vehicle. I understand that oversights can happen, and I appreciate the good customer service provided during the purchase. Moving forward, I would suggest that your team takes the initiative to walk potential customers through the features and accessories of the car, ensuring that they are well-informed about what is included in the purchase. This proactive approach could help manage customer expectations and avoid potential disappointments after the sale. I would appreciate your attention to this matter and a prompt resolution regarding the missing car mats. I believe addressing these small details will contribute to an even more positive customer experience and enhance the reputation of your dealership. Thank you for your understanding, and I look forward to hearing back from you soon.

Attention to detail.

Hand over was made enjoyable by the unwrapping of car. Sakes person was very courteous , enthusiastic and product knowledgeable

It was easy to do. Very efficient and professional.

your online services save time, however, direct person to person communication is much more meaningful professional and friendly service by the staff who attended to my car

Had another great service buying our second family car within 1 month of each other . Thanks to Paul Tones

It was straightforward and easy - all was ready to go when I arrived to collect it. Car was really clean

Spoke to Keiran Small by phone he was very helpful. Sent me a video of the vehicle I was interested in but unfortunately on this occasion we couldn't do a deal due to the trade in and current on the road price being too far apart. Excellent service.

Good friendly staff and the work was completed on time.