Lookers Volkswagen Newcastle
4.9/5
4.9 /5
2,294 Verified Reviews
Scotswood Rd, Newcastle upon Tyne, NE15 6TZ, GB
0191 226 3300
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
2,294 Verified Reviews
5.0/5
5.0 /5
So easy to do all booked in just turn up drive in hand over the keys. Very easy to book in like the drive in.

5.0/5
5.0 /5
Well looked after and prompy service

5.0/5
5.0 /5
Thanks

5.0/5
5.0 /5
Very easy explanation of what I needed to do when I came Into the garage. Made it a seemless transfer Need to adjust my time of the appointment and they were more than happy to facilitate! Very easy service

5.0/5
5.0 /5
The name on the online documents was addressed incorrectly for some reason. Instead of Mrs, it referred to Mr and was quite upsetting at the time as my husband died last year . The previous documents I had received for last and this years service documents were appropriately addressed to me . On meeting Claire, I pointed this out to her and she immediately corrected the mistake. Clare was friendly and professional and kept me up to date at appropriate intervals and did not hesitate to answer any questions I asked. She also apologised for the unforeseen extended length of waiting for the jobs to be completed ie x3 new tyres and a few checks. She informed me that there was a problem with the wheel balancing machine and this had caused the delay. She also apologised for the arctic conditions we all had to endure until the heating engineers repaired the fault. I very much appreciated her honest, friendly and informative approach. Thank you Clare

5.0/5
5.0 /5
Friendly, welcoming knowledgeable staff

5.0/5
5.0 /5
Easy to sort Easy to arrange, staff v helpful, generally straightforward.

5.0/5
5.0 /5
Easy instructions to follow to chevk car in Very efficient service, no complaints

5.0/5
5.0 /5
Because they are great

5.0/5
5.0 /5
Consistently excellent service