Lookers Volkswagen Newcastle
4.9/5
4.9 /5
2,294 Verified Reviews
Scotswood Rd, Newcastle upon Tyne, NE15 6TZ, GB
0191 226 3300
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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2,294 Verified Reviews
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5.0/5
5.0 /5
Aiden at Lookers was great and his handover was excellent. He kept me informed as well as he could on progress of delivery of my car. I do think centrally VW manufacturing need to communicate better with the dealership because Aiden thought my car had been shipped when it hadn’t in July and I had to wait over another 2 months for my car to arrive
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5.0/5
5.0 /5
Excellent customer care
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5.0/5
5.0 /5
Friendly staff, quick service
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5.0/5
5.0 /5
Helpful in getting the MOT for my Motability car completed by collecting it and returning it as promised. Staff were responsive to my request to collect the car and return it, made the whole day easier. Good contacts about status throughout.
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5.0/5
5.0 /5
Very very helpful all the staff especially Jane who helped me through the process and helpful moention to Chris
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5.0/5
5.0 /5
Because it is deserved
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5.0/5
5.0 /5
As far as I can remember easy and straight forward process Excellent communication (not too much or too little). Helpful and friendl
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5.0/5
5.0 /5
Claire was super helpful.
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5.0/5
5.0 /5
This score is for Jane Skelton who looked after me while my car was in for service. She was outstanding and an asset to your company.
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5.0/5
5.0 /5
Brilliant customer service by Jane Skeleton, she kept us up to date with what was going on the whole time our car was with yous.