Lookers Volkswagen Newcastle Silverlink
4.7/5
4.7 /5
1,896 Verified Reviews
The Silverlink, Silverlink, Wallsend, NE28 9ND, GB
0191 296 9500
Get Directions | Larger Map
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
ADDITIONAL LINKS
Google
1,896 Verified Reviews
•
4.0/5
4.0 /5
I had a two year service plan and agreed to extend for a further two years at a total cost of £496.45. Unfortunately I received an email to complete the Agreement from VW Finance BUT COULDN'T due to Lookers already having put in place the extended Service Plan and when I tried to complete the VW Finance agreement it wouldn't let me because a Plan was already in place!! Time wasted by myself and VW Finance
•
4.0/5
4.0 /5
Finance offers were too expensive so I procured a loan through my bank which offered a lower interest rate. I already had a service agreement with my VW I was exchanging so preferred to set up a new agreement near the service date.
•
5.0/5
5.0 /5
Really good customer service 👍
•
5.0/5
5.0 /5
As always, prompt, efficient and courteous customer service. Thank you Lookers!!
•
5.0/5
5.0 /5
Michael Taylor is an exceptionally good sales executive. His customer service and an eye to a detail - superb.
•
5.0/5
5.0 /5
This is our second vehicle purchase from this branch in the last 6 months and Dan has been amazing through both purchases. Would definitely recommend to anyone as the experience with other dealers locally was no where near as helpful and professional
•
5.0/5
5.0 /5
Very happy with the service
•
5.0/5
5.0 /5
The experience in the dealership was great. I was kept fully informed of what was happening and the recommendations and explanations from Scott were of great help in determine what I needed to prioritise with the car.The online booking was my only negative with it seeming that some of what I’d typed not carrying over.
•
5.0/5
5.0 /5
Nothing else to say
•
5.0/5
5.0 /5
Brilliant experience, Carl Blackburn was fantastic help - really supportive, gave me a few options and I have a brand new golf within two weeks. Offered all cover, gave me a test drive and kept me up to date at every stage - even helped me keep on track with submitting docs!I'd highly recommend Carl and Lookers