Lookers Volkswagen Newcastle Silverlink
4.9/5
4.9 /5
2,041 Verified Reviews
6 Kingfisher Way, The Silverlink, Newcastle upon Tyne, NE28 9NX, GB
0191 296 9500
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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2,041 Verified Reviews
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5.0/5
5.0 /5
Hayley has superb customer service skills & I was efficiently updated re my vehicle throughout.
Verified User
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Feb 28, 2023
4.0/5
4.0 /5
It was excellent, staff were friendly and helpful, communication between them was excellent and relayed to me brilliantly. If I could afford to I would fetch my car here everytime but sadly the prices are prohibitive.
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5.0/5
5.0 /5
Hayley at your Silverlink branch was great. She provided amazing customer service and communicated clearly about the work that needed to be done on my car. Even when collecting my car she chatted to me and took a general interest which made me feel valued as a customer.
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5.0/5
5.0 /5
Excellent service from Scott anderson
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4.0/5
4.0 /5
Very good service keep it up.
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4.0/5
4.0 /5
i was made aware of some work to be done on the rear brake and pads but the cost through the dealership is rather expensive and it has been suggested i get the work done elsewhere. I have been loyal to Benfield now Lookers with the cars i have purchased in recent years.
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5.0/5
5.0 /5
Good service from Darren on sales who I will contact again and from the team on Service Desk
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5.0/5
5.0 /5
All good, staff always friendly too
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4.0/5
4.0 /5
All was fine with the work and service. Only reason for the 4 stars was the length of time before a courtesy car became available. Overall a good no complaints
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5.0/5
5.0 /5
I could not fault the customer service at all it was a pleasure to buy the car. Thank you Steve Robinson