An excellent experience - there was the usual negotiating where the sales rep had to run things past his boss but that is part and parcel of buying a new car.

Kept in touch when the MOT had been done plus the information showing the job being done A quick turn round with the MOT and wash and clean up

ease off use Professional service as always.

Excellent handover to myself, All the controls were explained to me before leaving with my new car.

I forget that my service was due in on the day it was originally meant, I was extremely apologetic and they were so understanding. They rang up asking if everything was okay with me before saying ‘your car was meant to in for its service’, they were so lovley and got me booked straight in without an issue for the week after. When I dropped it off, I handed the keys over no problems at all, they reassured me that my car was in the right hands and they’d look after it as-well as my experience. Got an updated video when car was just about ready to collect, and also they cleaned inside and out with was just an added bonus! - Scott deals with us when we go in for anything

Dealt with issue with car quickly and efficiently

Darren was great and kept us informed on the progress of the car during the manufacturing delays. He was quite helpful and guaranteed the process ran as smooth as possible

Nicole was fantastic from start to finish.

Very efficient from booking to completion of service with friendly and helpful staff.

Scott and the team at Lookers provided a great service when handling an on-going intermittent issue with my car. They were able to take the car in at short notice on a number of occasions and provide a courtesy car whilst investigating the on-going issue.