Lookers Volkswagen Newcastle Silverlink
4.9/5
4.9 /5
2,038 Verified Reviews
6 Kingfisher Way, The Silverlink, Newcastle upon Tyne, NE28 9NX, GB
0191 296 9500
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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2,038 Verified Reviews
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5.0/5
5.0 /5
I booked my car online for a service and didn’t realise that I was unable wait due to the timescale. Scott did his very best to get my car seen and was so helpful and kept me upto date
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5.0/5
5.0 /5
Excellent advice Kept in regular contact Generous road test Went a lot of trouble to help when we found out my mot had expired!!
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5.0/5
5.0 /5
Great customer service
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5.0/5
5.0 /5
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5.0/5
5.0 /5
Great customer service. Handled my request much quicker than anticipated. Customer service assistant went over and above to help me get seen much quicker than initially expected. And then the process was handled very well.
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5.0/5
5.0 /5
Simple to use Friendly helpfull staff
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5.0/5
5.0 /5
Although I didn’t buy the service was great
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5.0/5
5.0 /5
Nothing further to add Work completed on time . Very thorough.
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5.0/5
5.0 /5
Quick, easy to understand/ follow and able to do this at a time convenient to myself Excellent customer service and very knowledgeable
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4.0/5
4.0 /5
The customer service was good and I was kept informed on the work being carried out. On collecting the car, I noticed that the door hinges had not been lubricated which is a check item on the major service. This has always been carried out in the past.