The Customer service agent was very helpful , knowledgeable and polite

I was acknowledged as soon as I walked in and I left after a quick test drive and buying a car I was there a total of an hour

Good email contact

Wanted to part exchange my car and told them the amount I wanted to pay.They came back with options but they were all around £109!more then I statesI ended up buying at another dealer

We walked round the entire showroom for 20 minutes without one sales person making contact. We walked round the outside into places we should’ve gone and still no contact. Extremely poor customer service.When we made contact with the sales team we still had to wait.

Visited the site on Saturday 18/7/2026. Saw a car I was very interested in, unfortunately it was up on ramps being prepped.I was informed it wouldn't be ready until the following Monday, still waiting for phone call to view it.

The salesman was excellent he was so helpful and had really good knowledge of the car

I didn’t make any enquiry, I think auto trader had made an error.The guy from lookers was very nice but I made an enquiry with a totally different company using auto trader, I did tell him I liked the id4, sadly I may of been interested but it was pretty much left at that although I was looking at an 25 Vauxhall ev if he had let me power my laptop up he could of capitalised on the mistake and given the details of the id4.Nobody’s fault just a simple mistake by auto trader

Helpful and professional

you need to go back to the old system