Lookers Volkswagen Newcastle
4.9/5
4.9 /5
2,317 Verified Reviews
Scotswood Rd, Newcastle Upon Tyne, Newcastle upon Tyne, NE15 6TZ, GB
0191 226 3300
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
2,317 Verified Reviews
5.0/5
5.0 /5
Excellent customer care and very friendly and professional.

5.0/5
5.0 /5
As usual, Jane Skelton was great

5.0/5
5.0 /5
From my initial phone call to book my MOT with Lookers Scotswood , I received a very high level of professional, friendly and knowledgeable service.

5.0/5
5.0 /5
Lauryn Stolk was excellent, very helpful and good communication. I had to return to the dealership the week after picking up my vehicle as there were some minor marks on the paintwork, Lauryn dealt with this straight away and it is booked to be sorted. Thanks again, I love my new car!

5.0/5
5.0 /5
The member of staff we dealt with was extremely helpful.

Verified User
Feb 22, 2023
5.0/5
5.0 /5
Jonathan Birkett was exceptional. Such a friendly and helpful guy who really went out of his way to put us at ease and reassure us about our vehicle. Simon the sales manager was also a genuinely decent character and we appreciated his honesty and sense of humour. Would highly recommend the team at Lookers Newcastle.

5.0/5
5.0 /5
Excellent all round experience from initial visit to acquiring vehicle ..

5.0/5
5.0 /5
Fantastic service by Keiran. Very helpful throughout and after process of getting of the car. Much appreciated.

5.0/5
5.0 /5
Staff at the dealership were really helpful, and got me booked in within 2 days. The only bad thing about my experience was when I initially called by phone the wait just for my car to be seen was over a month, which is not good enough. I was very happy when I took my car to the dealership in person and they got me booked in almost straight away.

5.0/5
5.0 /5
Excellent customer service from both Aiden and Gavin. Everyone in the showroom was friendly and would always check on us.