Lookers Volkswagen Newcastle
4.7/5
4.7 /5
2,203 Verified Reviews
Scotswood Rd, Newcastle Upon Tyne, Newcastle upon Tyne, NE15 6TZ, GB
0191 226 3300
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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2,203 Verified Reviews
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5.0/5
5.0 /5
Excellent service from Rachel, thanks!
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5.0/5
5.0 /5
Service was impeccable, dealt with Steve and Pat and they were both incredibly helpful with my car buying process. It was my first time buying a car and they couldn’t have made the experience more comfortable and easy.
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5.0/5
5.0 /5
The sales person who helped me - Neil - was extremely helpful and knowledgeable. He came up with an imaginative suggestion when he was unable to source the Tiguan 4 motion that I wanted. I eventually took up an offer from Audi Newcastle which is similar to the car I have now
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5.0/5
5.0 /5
The customer service, service reception ( Rachel Ancrum ) is excellent as is the quality of the work from the work shop .I would highly recommend Lookers !!!
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5.0/5
5.0 /5
Steve Ineson made buying the car one of the best experiences I've had from any dealership over the years. His friendly manner and the way he kept me informed was second to none.When I had some queries about the Touareg that he couldn't answer or sort out, his colleagues came to his rescue (ask about the seats?) and they too were friendly.All were a credit to the dealership and I would have no hesitation in recommending the dealership.
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5.0/5
5.0 /5
Good experience
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5.0/5
5.0 /5
Steve was great and explained in lots of details, he was a pleasure to work with
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5.0/5
5.0 /5
All the staff are very friendly and helpful. Never had a problem at VW scotswood road any problems always being rectified. It’s like home from home.
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5.0/5
5.0 /5
Hire car from Europe car never provided the phone calls never returned we were stuck in hotel if it hadn't been for taxi provided by lookers we could not have got to and from dealership.both Claires at dealership were outstanding.the repair was completed speedily and well.a great dealership.gateshead Europe car disgusting contract should be terminated.
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4.0/5
4.0 /5
Booked service through website got one price, phoned got another price,central booking, spoke to garage and got another price then got another price when Booked car in. All for the same job , timing belt and water pump ??A lot better just speaking to the service desk at the actual garage.Plus need to be more realistic on tyres, got 2 £30 each above what pay anywhere else. Have screen shots if needed.Cannot fault actual garage just want specific price and realistic.