Lookers Volkswagen Newcastle
4.9/5
4.9 /5
2,317 Verified Reviews
Scotswood Rd, Newcastle Upon Tyne, Newcastle upon Tyne, NE15 6TZ, GB
0191 226 3300
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
2,317 Verified Reviews
5.0/5
5.0 /5
The lady I dealt with in Service Reception was very helpful and efficient. Gave honest advice about service plans. Much appreciated.

5.0/5
5.0 /5
A totally smooth experience when buying my new car from start to finish

5.0/5
5.0 /5
The woman who dealt with my service was very helpful and informative

5.0/5
5.0 /5
From our initial enquiry when we met Gavin we have been very impressed with the service. We didn't initially intend to buy a car but he sold it to us. Gavin passed us over to James who communicated with us on a regular basis, sending video updates about the stage of manufacture of the car. James responded knowledgeably about electric charge points etc. Picking up the car was a very pleasant experience, James explained everything, he was very patient. Gavin also came to say hello and to check we were happy with our purchaser. James also followed up on 2 occasions to check if everything was OK. Love the car, our first automatic and first hybrid. Thank you for everything.

5.0/5
5.0 /5
This was a mobility car Kieron was excellent kept us updated every step of the way.

5.0/5
5.0 /5
I dealt with Scott from motability. Scott is a credit to your team

5.0/5
5.0 /5
We would like to send our thanks to Scott at the Scotswood Road dealership. He is simply the best person to deal with and could not have been more helpful or accommodating. If there were a five-star review for staff, Scott would score a 6.

5.0/5
5.0 /5
Very good experienceHighly efficient and delivered over and above expectations

5.0/5
5.0 /5
I was kept well up to date with the process as the car took 16 months to complete.

4.0/5
4.0 /5
The online pre booking connection crashed several times and would not allow me to book in. When I tried the following morning, the link had been closed.