Lookers Volkswagen Newcastle
4.9/5
4.9 /5
2,317 Verified Reviews
Scotswood Rd, Newcastle Upon Tyne, Newcastle upon Tyne, NE15 6TZ, GB
0191 226 3300
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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2,317 Verified Reviews
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5.0/5
5.0 /5
Service reception were excellent as usual
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5.0/5
5.0 /5
Great customer service as usual!
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4.0/5
4.0 /5
I was given a booking slot of 9:15am, when I rang at 12:30 for a progress report work hadn't even started on my vehicle. Work didn't start on my vehicle until after 3:00pm, I received a call at 4:00pm to say work was complete. What's the point of having a booking slot if priority is then given to customers who choose to wait for their vehicles.
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5.0/5
5.0 /5
Great teamwork, and a very professional approach by Gavin and Lauryn, kept up to date with all developments, very satisfied with the customers service, thank you.
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5.0/5
5.0 /5
Phil from lookers newcastle was amazing :) thanks once again !!
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5.0/5
5.0 /5
Jonathan was extremely helpful and thorough when providing me with all of my options. He was patient with me while I weighed up my options and went through every detail. The other members of staff I came across were also very friendly and helpful.
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5.0/5
5.0 /5
Team always very friendly and helpful!
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5.0/5
5.0 /5
A very professional service.
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5.0/5
5.0 /5
Great service
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5.0/5
5.0 /5
Cannot commend Rachel enough, her customer service skills are amazing. Would recommend the branch to anyone purely due to her. Very friendly and attentive, felt at ease with her and she was so helpful.