The sales executive we dealt with, Jonathan Birkett, was really great. He was clear and helpful and importantly put us at ease and didn’t push anything on us we didn’t want which was a welcome change from other dealerships we’d been to! There was a small issue with the car when we picked it up which he and his manager went out of their way to deal with very promptly and causing minimal inconvenience to us. We found the whole experience great from start to finish.

Did not fix problem with my car …..stop/start still will not work and will have rebook not very satisfied Will lookers

We are always happy with the service we get from VW.

Everyone was very friendly and good to have Wi-Fi and coffee. I was told it would be less than 2 hours though and had arranged a meeting at 2 and half hours later and ended up late for meeting as to 2 and half hours. Just to change expectation please.

Rachel was very patient and helpful. The staff are good to work with. thanks.

i would like to thank Clare Russell and claire johnson for keeping my self up to date with the repair thank you

The staff went above and beyond to answer my query. I’m unsure of the name of the person who dealt with me, but she couldn’t do more to try and find out the answers. They even made a few phone calls to contacts to ask questions for me and some called Rachael printed off stuff for me to takeaway. Very impressed by these three women.

Very professional and helpfull

Salesman very pleasant and knowledgeable however valet personnel let him down! At home on inspection glove box contained used playing cards and some rubbish from previous owner ! Very disappointing .

Very good, highly satisfied