Lookers Volkswagen Newcastle
4.7/5
4.7 /5
2,205 Verified Reviews
Scotswood Rd, Newcastle Upon Tyne, Newcastle upon Tyne, NE15 6TZ, GB
0191 226 3300
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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2,205 Verified Reviews
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5.0/5
5.0 /5
Excellent service all round from the team.
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5.0/5
5.0 /5
Outstanding friendly service while I waited, including offers to go and buy sandwich for me, possibility of last-minute arrangement to receive courtesy car if necessary, excellent WiFi speed, tea and coffee... Can't ask for more!
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5.0/5
5.0 /5
Overall a very good service experience.
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4.0/5
4.0 /5
I appreciated the staff looking after me with drinks and lunch whilst I waited. Excellent customer service, going that extra.Thank you
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5.0/5
5.0 /5
Unfortunately my car was unable to be valeted as the car valet was unavailable at the garage. Though the staff did apologise for this.
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5.0/5
5.0 /5
Staff were polite helpful and friendlyExcellent service
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5.0/5
5.0 /5
Pleasant staff ensured vehicle repaired in good time
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4.0/5
4.0 /5
I come out of a VWFS contract in April/May and currently looking at options. I must say how impressed I was with Aidan Smith at Scotswood Road - he has good interpersonal skills and excellent product knowledge
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4.0/5
4.0 /5
Excellent communications from the service team throughout the process. I asked about new cars, but there is no immediate prospect of changing with a 12 month lead time.
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5.0/5
5.0 /5
Fantastic service all round.