Lookers Volkswagen Newcastle
4.9/5
4.9 /5
2,317 Verified Reviews
Scotswood Rd, Newcastle Upon Tyne, Newcastle upon Tyne, NE15 6TZ, GB
0191 226 3300
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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2,317 Verified Reviews
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4.0/5
4.0 /5
James Coulson and Rachel (don’t know surname) provided me with excellent customer service. Very happy with vehicle. Thank you.
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5.0/5
5.0 /5
The staff were very friendly and cooporative and due to me making a mess of the booking system they squeezed me in and were very efficient. Many Thanks for this
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5.0/5
5.0 /5
Most helpful and friendly team, comfortable waiting area, plenty of coffee etc, but simultaneous muzak plus sound of tv was annoying for a 3 hour wait. Thank you for good overall experience.
Verified User
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Sep 5, 2022
5.0/5
5.0 /5
The layout and cleanliness of the building was excellent. The staff kept me regularly in the picture and the coffee and biscuits helped. :) x 2
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5.0/5
5.0 /5
So impressed with salesman James Coulson and manager Chris Blight so professional and made me feel special.
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5.0/5
5.0 /5
Thanks to Rachel Ancrum for arranging my service plan. Friendly and helpful staff.
Verified User
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Sep 4, 2022
5.0/5
5.0 /5
Lisa was BRILLIANT, such a caring people person and took time to get to know me. Would absolutely recommend her to anyone I know.. she deserves a payrise 😀
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5.0/5
5.0 /5
Staff very friendly. Good service
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4.0/5
4.0 /5
Rachel was very good and kept me informed of the vehicle and it’s servicing.
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5.0/5
5.0 /5
Great friendly service. Presented with a number of options. No pushiness which is great.